Frequently Asked Questions
Everything you need to know about bringing 'Coming Soon' home decor and furniture into your space.
How long does shipping take for large furniture items?
Standard furniture delivery typically takes 7-14 business days. Once your order is processed, our white-glove delivery partner will contact you to schedule a specific arrival window.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer fabric swatches or material samples?
Yes, we want you to be confident in your choice. You can order up to five fabric or wood finish swatches for free through our 'Sample Request' page.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.
Is assembly required for your products?
Most of our smaller decor items arrive fully assembled. For larger pieces, assembly requirements are listed on the product page. We also offer professional assembly services at checkout for an additional fee.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment's progress in real-time.